Printers, Photocopiers and scanners have become a part of our everyday life. We take for granted the technology we have around us until it breaks down and were left with no way of printing or scanning invoices, proposal or letters and the whole office is out of action. This is where preventative maintenance contracts can help. Preventing a problem by scheduled maintenance visits and keep upto date with drivers, refill toner, and give advice on the best devices for the user's needs.
Ringing around a technician to repair the problem when it happens, can be extremely expensive and may even shorten the lifecycle of the machine. The maintenance and service contracts normally include the following:-
All inclusive cost per print solutions – This is a great way to manage the cost of the machine, as the service, maintenance, and costs included in the machine, are covered in the number of prints allowed each month.
Time And Material contracts – This is where the client is billed upon when they actually need a service of the machine. Where the parts and labour are billed after a service
Toner Exclusive – This just covers the cost of the toner and replacing it as required
Fixed Charge – This is handy when a lot of printers or devices will need servicing. A fixed charge can be a cost effective way to maintain and service devices for corporate or enterprise businesses.
Labour Only – maybe you already had the toner or cartridges shipped and just need help with service or maintenance this is an ideal solution
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